Customer Testimonials
Charged 500 dollars for an oil change and oil cap didn't get headlamp replaced just charged to tell me it was out you pay a lot of extra money so they can pay a lazy service advisor to tell you all that's wrong but to not fix itl I bought my car here I will not buy my next vehicle from here or recommend this place
i like the dealership they are always easy and friendly to work with. good experience.
Buick is a good car for rich people who can afford a lot of maintenance. The computers and electronics are all nice, but when they break, so will your wallet. If you are a working class person who needs a car that stops and goes without all the bells and whistles, Buick might be too fancy schmancy and high maintenance. Hopefully this will be the last time the alarm decides to fail on me. Will update at a later time if I remember. Also, Buick needs to make an attempt to align its pricing with JD Power and should not ...
From the sales, finance, and service personnel, everyone was courteous, very helpful, and professional, and more than that, personable. This was my first new car purchase since around 1985 and so it was not taken lightly, to put it mildly.
Bought a buick & have had it less than 6 months & the brakes keep squeeking. I had them take a look and of course they said nothing was wrong but the brakes are squeeking. I looked at another car and they did the numbers and said they would give me $6000 less than I paid for my car if I was interested in a new car so basically I was ripped off in the first place on the price of my car. The guys up in that second level who do the numbers don't say hello or make eye contact ...
Excellent service in all areas. Courteous and knowledgeable too. Highly recommend this dealer/service department.
Oil change and tire rotation. Got in on time, done in great time. All good!
I purchased a 2024 vehicle from this dealership and I only had the vehicle for approx 1 month and 4000 miles and I was getting a "service parking sensor" alert. I scheduled an appointment immediately. We'll the 1st service appointment I dropped my vehicle off at 7am and by 330 pm my car still had not been looked at so i just picked it up and had to reschedule the appointment again. Finally the 2nd appointment they were able to look into it and they advised me that it was a sensor on the front bumper that needed to be replaced ...
Had a wonderful experience ryan our salesman was very professional and got us a great deal
The service department was ready for my car at appointment time. They got my car in right away and an hour later I was driving home, Great service, did not try to up sell me on unneeded repairs. The lounge are was comfortable and even had coffee and sort drinks free. Good dealership.
Went for oil change and tire rotation and told them how I wanted the tires rotated. They didn’t do it how I asked. Won’t go back
John Thomas (J.T) Worked with me on getting a deal on a 2023 GMC Terrain on 02/04/24. Even when the deal didn’t work the first time he never closes the door still tries to get you the best deal!!! 10/10 recommend dealing with J.T at Greens he’s an amazing sales man!!
I am a happy customer! My salesman was very nice, & upfront Brandon Banks, was his name, he helped me out & got me into a vehicle that I really like. thanks again, will recommend family & friends.
Branson Banks at Green GMC is an amazing saleperson. Would by from him again. Overall an excellellent
Went here on 3/11/23 to look at a certified GMC Terrain. The one we found we the features we wanted including remote start and power lift gate. Unfortunately, both remotes we were given did not have the buttons for the remote start or lift gate. We were basically told we'd have to buy our own remotes and have them programmed at our expense. We were stuck between a rock and a hard place as the vehicle fit our needs and budget almost perfectly. There was never any offer of us buying the remotes and them programming them as a shared ...
My husband and I cannot recommend this dealership. Please be warned. We called first thing in the morning to purchase a new GMC Denali with Amiee. She sent us pictures, we told her not to sell the vehicle and that we wanted it. She NEVER asked for a deposit which we immediately would have provided. She said she would “guard it with her life.” We sent her pictures of our trade. She stopped responding. She then TEXTED us and told someone else bought the vehicle from under us and that she was sorry. She didn’t have the decency to ...
They told me the market on mine was 200 and they wanted 5000 for theirs mines the same year with less miles they are nothing but a rip off
I showed up alone to trade my suv in on another one. Being a female they tried to steal my suv right under me knowing it is worth way more than $4500. Also told me my tires were bad as they still have 8.2 tread out of 10. So they are basically new. Then I had told some friends and family I’d gone there and they told me Green family are rip offs. I received a few calls and text messages from other than who I first talked too, to no reply after I answered them. Just left me hanging. Never would ...
Smooth, fast, and easy service. Showed up with intentions of only looking at vehicles, but ended up buying a new truck that day!
Green Buick GMC customer service was by far the worst I have ever experienced in dealing with any company. Complete lack of communication, care, and maintenance management. Dropped car off on a Monday morning. Received no call regarding status so I called at 3:30 to be told let me see what is going on followed by we need to order a part for you and you need to approve repair in next 20 minutes so we can get part ordered and in tomorrow. So I approved repair. Tuesday received no call as to status of vehicle repair. Wednesday received no call so ...
Excellent customer service! Trina was fabulous to work with! Smooth and efficient when buying or new Yukon!
Brad was an excellent salesman, thorough and knowledgeable. I called in the morning with my car request and I had a car that evening. The whole experience went smoothly!
Had an excellent buying experience. Likely the best of all over the years buying vehicles. The whole deal was really easy and there wasn’t any issues.
Green GMC in general and specifically Brad Bisbee (sales professional) and Jim Anderson (general manager) are delightful to work with. On the Service side working with Todd and Kathy has been painless as well. Even though Green is a large GMC dealer they treat customers with respect and follow the golden rule. My family has purchased four vehicles from them and have always delivered exactly what they promised. Equally important, Green GMC respects our wishes to pass on additional services like extended warranties and service plans. For some customers they can provide good piece of mind and are presented thoughtfully, ...
The dealership was great. Zach was very knowledgeable and amazing to work with! He took the time to understand our needs and answered all of our questions. My experience with Green was amazing and Zach was the best salesman we’ve ever had!
Zach was great. He answered all the questions I had. Wasn’t ready to purchase yet, but I wanted to start doing some homework in preparation.
We appreciated that Gordon taking the extra time to assist us with our needs and resolved our concerns. Tyler M. was patient and helpful as well.
The salesman Michael was nice and courteous the other people were great to deal with it wasn't that long that we had to wait for everything to get approved
Excellent dealership, the purchase was handled very efficiently.. I was able to complete the transaction in less than an hour. The sales staff were very accommodating.
Tom Baxter did a great job. When we arrived to the dealership he had the vehicle prepared for delivery and the paperwork was ready to be signed. The entire process took less than 60 minutes to drive out in a new vehicle.
Awesome service. Greens GMC in Davenport, Ia. Zach was our sales associate and he worked hard for us. The entire team listened to our needs.
I had an amazing experience at Green Buick GMC, after a not so amazing experience at my local dealer. Stephanie Hebison was so easy to deal with and put up with both my busy schedule and procrastination to get me the vehicle I wanted. She went above and beyond, even offering to drive several vehicles to Muscatine for me to try for the day when I could not make it to Davenport. I would highly recommend Stephanie to any family and friends.
Tom and the team at Green are very easy to work with! No pressure, they listen for what I need and work hard to help me make it happen.
Zach was very courteous, patient and knowledgeable. He did everything he said he would do! Very pleasant experience! Timing for set up and adding mud flaps was very efficient! Paperwork process was streamlined and fast!
Mario was great to work with. Awesome dealership. Purchased exactly what we were looking for. Would definitely deal there again. Good job done by all.
I have been a customer of Green Chevrolet and specifically Glenn Baker for a long time. Glenn always goes out of his way to make sure I am satisfied with my vehicle and his follow up is great
Tyler was very knowledgeable and helpful. Stefenie talked to me a year earlier and referred me to Tyler when I was back because she was delivering a vehicle.
I went there with a very vague idea of what kind of suv I wanted but I knew what features I wanted. Stephanie was able to deliver a vehicle that had the features I wanted and I ended up loving what she showed me and it was a decent price.
Excellent service Everything was explained to me and I will distinct manner. All of the options were explain to me. When I got to the vehicle Glenn expressed everything that I needed to know about all the services.
I stopped by to test drive an used vehicle, which ended up not buying, however I was very impressed with the nice and clean facilities, as well as their customer service, while I was there my kids had their own little place to play and watch shows. Brad was very friendly and helpful, so if you're looking for a new car at Green in Davenpot, Ask for Brad.
My salesman was kind and very professional. I loved the facilities and how nice everyone was. Not to mention I got a very fair price on the vehicle that I was looking for.
Green Buick GMC, has many great salesman but JOHN THOMAS was are great salesman.This is are second purchase with him. He look for the vehicle we where trying to find and we just got very lucking .It was only on the lot for six days. A very nice clean one owner 2015 Acadia.Also want to thank MR. ANDERSON for his help too.
Green GMC, and great dealership to buy from, I inquired about 2018 Chev Malibu premier, when I got their Stephanie Hebison, had the car ready, for me to check out, and test drive, she was pleasant to work with and very knowlagable , this was probably the easiest car purchasing I ever done, and I have purchased many, all the people at Green GMC, that helped were great to work with, I would highly recommend this Dealership to anyone.
Our salesman, Ken Peal was great to work with. Not pushy, answered all questions and if he didn't know the answer he went and found someone who did. The whole experience was smooth and didn't take long at all (test drive, paperwork, and financing all done in 2.5-3 hours).
First and foremost, my experience working with Jim Smith was a great experience. Jim took his time and showed me many options to consider that fell within my budget. Thanks Jim for a great experience and for helping me find the perfect car. I love my new car.
Our salesman Jim was great along with the rest of the staff. From the minute we walked in the doors to when we left with our vehicle. They replaced a cracked windshield and helped when keys were accidentally locked in truck. Everyone was great. We got a tour of the whole facility. Even met the top manager.
IF i could rate ZERO I would. So i worked all day with Dalton and Shaun Sneath WHO is the sales manager! on purchasing a car from them. I am sent a purchase agreement on the car and said i would call first thing in the morning with the down payment. They sold the car just after sending me the purchase agreement. Zero communication. I also purhchased a non refundable train ticket to head out to pick it up. No one took the time to contact me and said the vehicle was sold from under me. Never use these people ...
I purchased a new Buick Encore at Green Chevrolet in Davenport, Iowa, from Desiree Slama. Went in to test drive a used one, and loved it, but found that in my situation purchasing a new one made more sense all the way around for me. She spent time with us finding the right color and price point I wanted for my budget. She does an excellent job in keeping you in the loop during the whole financing process and afterwards explaining and helping you set up the pairing of your phone, Onstar and answering any questions. Stop in and see ...
First time customers of Green Buick GMC. No pressure salesman in Jim Smith, but bent over backwards to accommodate us. Easy to work with personnel with paperwork. Biggest selection of vehicles within 500 miles. Highly recommend this dealership. Great selection, great prices and great personnel to work with!! Don Hildebrand
My husband and I had a great experience at Green when we purchased our Acadia. Couldn't be happier. Jim Smith was our sales man. He was very genuine, helped us with any questions we had and not pushy at all. We would buy from here again.
Our Salesman was very patient, no pressure to choose until I was ready. Great knowledge and experience! I purchase new vehicles rarely and I was very glad John approached us and helped with every step of the way.
Tracey Jurevitz was very helpful and straight forward in getting the truck I wanted. Easy process from start to purchase. I would but from them again.
Tracey Jurevitz was a very professional, experienced and patient salesperson. Would recommend this dealership & her to all others looking for a great experience and great service. All personnel were very nice but we would recommend Traci Jurevitz as the first salesperson to choose.
Brad was great, excellent salesperson. The dealership staff was very understanding and very empathetic towards personal needs. A very big thank you once again to Brad Bisbee and Staff
This is a GREAT DEALERSHIP. Always friendly and helpful.. My 3 rd purchase this year.. my Salesman Tom Baxter very friendly and knowledgeable. Paperwork fast and easy . Rates a TEN with me..
I was impressed The store was very nice, clean, everyone was very helpful, attended to my myself and mother's needs. Everyone wasvery nice, friendly.
Trina was great to work with, I contacted her about a used truck and she got right back to me with a video of the truck. I passed on it, and called her about a new 2500HD, again she sent me a video of the truck. She answered all my questions about the truck quickly. I ended up buying the 2015HD, and I drove over 200 to do it. I was tired of the pushy dealers locally and was thrilled to buy from a sales person that didn't call and email me at nausium after an inquiry about a truck. ...
The service representative (Ann Anderson) was courteous, efficient, and most helpful. She had the requested cars prepped, clean, and ready for us upon arrival. She did a great job letting the car sell itself and giving us room to decide without undue pressure.
My Experience with Green GMC / Buick is always a positive one. I had a 2015 Canyon which I really loved and hated to part with so soon but in order to be able to trailer a new recreation trailer I needed a new vehicle with a more conclusive adaption to my needs in towing over 1000 lbs comfortably. They made that happen for me and I am very happy even though a little sad to see my Canyon Go. They are a great ride also.
This was the first time I've used Green's service dept. It was for a recall replacement item. The service staff was all very helpful and and was able to get my Terrain fixed and was very accommodating while I waited. Suzanne was wonderful to work with and introduced me to John in the sales department who showed me a 2016 Terrain that I fell in love with. On Tuesday I will return to Green's to pick up my new beautiful 2016 Terrain Denali. So my first trip to Green's Service Dept ended up with me having a beautiful ...
The service department has always treated me very well. My recent experience was great as usual. I wouldn't go anywhere else. Also, will only buy a car from Green. They are the best.
I am on my 3rd GMC since 2004, my Yukon XL I put 286,000 miles on, my 2008 Yukon Denali ( I bought thru Green ) 207,000 miles which I traded into Green for my 2015 Duramax Denali Sierra on 4-27-15 , which I already have 28000 miles on. Green has always treated me fairly and expediently , do not see that changing, something else that will not change is my use of GMC products in my business. I grew up driving and racing Mopars, you come out with a sports car I'll drive it, but trucks have always been GMC, enen back in the 70's I had ...
The entire experience was top notch. The service department operates like a well oiled machine. The amenities for waiting customers is outstanding. I've bought many cars and trucks and know good service from bad. Two thumbs up here at Green! Additionally, my salesman John Robinson goes above and beyond for his customers.
I brought our 2014 Terrain in for warranty service after losing partial engine power while on a vacation trip out of town. We had just started a trip to Missouri, but nearing Iowa City after 5PM, so we stopped our trip and called Green GMC. The service department advised us that the problem would reset by shutting down the engine and re-starting. They waited on the phone while we did that, then said we could safely return and bring the car in 7AM the next morning. When I got to the service department the next morning, Henry responded right away, checking ...
We purchased a 2015 Encore. We used the same salesman, John Thomas, to look for an Encore that we used on our GMC Yukon XL. We like his low key selling. He is very knowledgeable and was willing to listen to us instead of pushing his ideas. We love the service department! That is what brought us to Green GMC Buick in the first place.
I went into test drive a car and left after purchasing an SUV! Trina did an excellent job of matching my wish list with the perfect vehicle that I had not even considered prior to my visit. I couldn't be happier with my purchase, and it was a totally unexpected find!
Love my new Buick Verano! Our salesman Tom Baxter was so friendly and helpful! The showroom and facilities are beautiful! Can't believe all the new innovations with the car, incredible! And it is so beautiful!
My service was excellent. Everyone is knowledgeable ready to help. I have been returning for service since we bought our 2010 Impala new from Green. Would not go to any other dealer. When I am ready to replace my 16,000 mile Chevy you know where I will go.
Really liked the new, updated facility. The service department is very customer friendly and modern. My salesman was very knowledgeable and helpful through the purchasing and delivery of my new truck. I really like the ability to get free car washes at 3 different locations in the Quad Cities. Very nice and really helped in the decision of where to buy. I wouldn't hesitate to recommend your dealerships to anyone looking to purchase a vehicle. Well done!
Everyone is very eager to help with questions and any services I need on my Truck . The sales staff is very helpful in keeping me updated with the latest changes and, the service department is always stepping up to solve anything that I might think is a problem simply, the best customer service around.
Easy and informative experience! Love the Encore, just the right size for us! Plenty on storage for our bowling equipment and luggage! Would diffently recommend this vehicle yo any one
Leased a 2014 GMC Terrain from Green, worked with Rick Eckstein. Great customer service, love my Terrain, love Green. Best place I have ever purchased or leased a vehicle from. Go Green!!
I had the best sales experience to date. Tracy went above and beyond to find the right vehicle for me when I gave her little to go on. I will definitely go back to Tracy when I am in need of another vehicle. Thanks for the awesome help.
Just purchased a 2012 Silverado from Mike Hawkes and couldn't be more happy, he treated me with respect and worked with me in all aspects of his job, from showing me vehicles in the cold and snow all the way to financing. I would recommend Green buick gmc to anyone looking to buy a vehicle.
My first purchase at Greens. I picked out a 2015 GMC Sierra Denali. I could not of been more pleased in the servicing of my purchase. In the decision of my purchase. I don't think anyone could have been more helpful then Seth Hanson! Seth was very accommodating and knowledgeable of the vehicle without hesitation when asked about a feature. Thank you GMC and Greens Terry
Just recently got financed for a vehicle here and had the best service here. I do know couple employees there but I gave them everything that I was looking for and the found an amazing vehicle.
I brought my '09 Corvette to Green for a transmission fluid change and wheel replacement on 9/5. I was told the car would be ready on 9/8 and sure did they deliver. Everything was completed on time and they even detailed the exterior of the car. I was told that my tire pressure sensors may need replacement (they have been used several winters and at 5 years old, were starting to show some wear) but was not pressured into buying new sensors. I appreciate this and will buy my new sensors from this dealership when Spring comes around. I have already recommended the Green ...
Tracey Jurevitz assisted us through every step of our car buying experience. She is a total professional who is both considerate and has a wonderful personality. She took the time to listen to us without being pushy and all of our questions were answered. She is organized and we spent less than 2 1/2 hours at the dealership and this includes the test drive...signing the paperwork and them showing us how to operate all the "bells and whistles" on that car. They got us a good rate and took care of the financing. Everything went very smoothly and I ...
We had gone to several local dealerships but just couldn't find the right truck that fit all our needs and was the right price. This was the 6th vehicle that we've purchased between both locations and was the smoothest transaction so far. A majority of that had to do with our salesperson, Tracey. Thank you, we look forward to enjoying our new truck for many years!
We leased a 2014 Acadia. We have had a great relationship with Green Chevrolet since buying our 2007 Impala. After working with Bill Watkins and Cathy Bormann we are certain we will have as good a relationship with Green Buick GMC.
I am very happy with my new vehicle purchase from Green Buick GMC. I was not sure if I wanted a truck or a SUV. My salesperson, Trina Hayslett helped me find a vehicle that I liked that was also in my budget. I purchased a 2013 Buick Encore. I love it. The sales staff are very friendly and helpful. I definitely recommend Green Buick GMC to anyone shopping for a new vehicle.
I was very happy with my experience at Greens. Very friendly staff and great people. Ann was who helped me and she was very informative as well as friendly. Usually with buying a car comes the drag of being in the office for a long time but not this time. Was very quick and painless. Left smiling and will recommend them to my family and friends. Thanks again!
Bought a used truck, and was very happy with the service given. Ann Anderson was our sales person she was wonderful to work with, and made the overall experience great!!!
I purchased a 2014 GMC Sierra 1500 from Salesman Rick E. The entire process went extremely smooth. I will definitely be a return customer. Thanks, Tyler S.
I had a great experience with Green Buick GMC on one of the coldest days of the winter. It was around -25F and everybody was bringing their car in because of the extreme cold. I was told that they were not sure if they could finish my service appointment by the end of the day, and advised that I come back the next day. At around 5:30PM, I call the dealership, and Todd says he may be able to finish my alignment before 7:30PM and he definitely delivered. My car now drives straight and better than before! I will ...
We went in with the need of a good commuter car, not too pricey, reliable, and within a certain price range. Ann met us right at the hood of our car, and got things going quickly when we explained our need. There was a car that just got traded in that sounded just like what we described, plus a lot of perks. She acted very quickly to secure the car for us, we had an excellent price and trade in value. The experience was great and we love the car!
We just purchased a 2013 Buick LaCrosse from Glenn Baker at Green Buick GMC. The dealership had a large selection of Buick LaCrosses, including many different packages and options with a wide range of exterior colors. Glenn’s knowledge of the options made it much easier to choose the car that was right for us. Glenn explained every feature to ensure that we made the right decision. In addition, his personality and professionalism makes him wonderful to work with. The whole experience was stress free and enjoyable. I would highly recommend Glenn Baker and Green Buick GMC to anyone looking to ...
Very unprofessional. We went to look at a car was quoted a certain price with a printout from them. 2 wks later go back with the printout and now they dont want to honor the price I was quoted even with the paperwork from them in my hand. We can afford anything on their lot however the principle of the whole thing is never gonna let us spend a dollar at this lot. They say come down with the paperwork they will honor the price they quoted and now today its a different story. BAD BAD BUSINESS! Our cash we were ...
Called Dan on the used Buick and he was very helpfull in making the transaction possible over the phone. We live 100 miles from this Dealership and the drive was worth our time! The car was everything we wanted and more! He quoted a price for our trade-in over the phone without seeing our vehicle and when we arrived he gave us even more than expected because of the condition of our trade-in. This Dealer is very well orginized and the staff were all friendly. I will drive the extra miles when I'm ready to trade my truck! Thanks Dan ...
We had been browsing a few dealers not sure of the kind of car we wanted. We came across an Elantra for a great price and decided to check it out. Ryan and the staff were very friendly, not pushy, and let us take our time with this decision. I've already mentioned how great the experience was to my co-workers. We would definitely buy from Green again! Thanks!
Ann & Jim were super helpful! I told them what I wanted and they kept in touch with me while looking for my car. They understood the price range I was looking for. The best part was that they brought the car to me so I did not have to travel. They were very generous and I would recommend them to anyone!!
This is the second time I purchased a car from Tony. I wouldn't want to buy from anyone else! He is extremely knowledgable on the vehicles he sells and he is willing to answer any and all questions. He is polite, professional and a pleasure to work with. If you want a stress-free experience, please see Tony for all your needs.
I have dealt alot with Henry Traum in service and he has always been wonderful!! I can't say enough good things about Henry. I recently was in the market for a used vehicle and I had the pleasure of working with Dan Anderson and Jim Anderson. Amazing!! Helpful, not pushy, worked with me so much. They went the extra mile!! I do not recall the name of the gentleman in the finance department but he was so efficient. The financing was all done, paperwork ready to sign. I am just so pleased with the overall experience!!
Sales staff was very helpful and willing to answer any and all questions. Finance liaison made sense of all the terms and put everything in simple terms. Body shop was extremely accommodating during the Xylon coating process.
Thank you Taylor Martin for your patience and time you dedicated to my husband and I when purchasing the Jeep. You were patient with all my phone calls, text messages, and questions. I am so impressed with the quality of customer service that Taylor dedicated to us. We have never had such quality of service before and we have shared with everyone we know. We were greeted before we were even in the doors by a staff member, doors held open, reception assitance, and the facility is beautiful! Thank you all for such a great experience and we have 2 references ...
I felt he was trying to do the best to get me a car I could depend on and was worth the money. Thee xperience was great and I would recommend this salesperson to anyone I know who needs a different car.
My wife and I recently purchased a new Buick Enclave at Green Buick/GMC. We had been looking for several months to purchase a car and had contacted another dealer. We told friends we were having a problem finding what we were looking for and they told us to contact Ric Zillmer at Green Buick. Ric listened carefully to what we were looking for and then on his computer he immediately located six vehicles exactly like we had described from which we could make our selection. The price of each car was very similar to the best prices we had ...
We would like to express our appreciation for the fantastic customer service we received when we recently purchased our Terrain. We had a fantastic experience with Trina a couple of years ago and was sure to request her his time. She cares deeply that her customers are happy. She has the product knowledge that reinforces her value to us as customers and Green's as her employer. Trina also has assisted us with some accessories that we ordered and organized their installation. We will ask for her again. Sincerely, George and Donna.
Thanks to Trina & Sam we purchased a lovely Honday Odyssey from Green! My husband & I drove 5 hours from MN to work with Green!! The experience was fabulous! The kids love it and I love all the features! It was exceptionally clean, and obviously well cared for. Green Buick GMC made the entire experience smooth & even held the vehicle with a deposit until we could get there to experience it ourselves. I KNEW we would love Green and the van as soon as Trina took a video of the van & emailed it to us! What a nice ...
Dan was amazing! My husband and I needed guidance and Dan offered that with out question. He found us the car we wanted/needed and we felt he and the rest of the Green staff gave us a fair deal. We will always come back to Green and hopefully always work with Dan!!!